These terms govern your use of the CentricOwl website and any services we provide. By using the site or engaging us, you agree to them.
CentricOwl LLC ("CentricOwl", "we", "us") is a limited liability company registered in Virginia, USA (SCC ID 11869477), with its registered office at 733 Thimble Shoals Blvd, Newport News, VA 23606.
We provide content removal (including DMCA takedowns), brand-cloning enforcement, investigative due diligence and public-record asset search. The scope, deliverables and fees of each engagement are set out in a written engagement agreement or order confirmation. Where these terms and an engagement agreement conflict, the engagement agreement governs.
When you engage us, you confirm that:
Our due-diligence and asset-search reports are for investment, partnership, counterparty and litigation decisions. They are not consumer reports and must not be used to make decisions about a person's eligibility for employment, tenancy, credit or insurance.
We work on public information, licensed data sources and lawful process. We do not obtain financial or account information by pretext, and we do not use stolen or breached data. Investigative and asset-search fieldwork is performed by licensed investigators in the relevant jurisdiction.
Takedowns, seizures and similar outcomes depend on third parties such as hosts, registrars, platforms, marketplaces and authorities. We act diligently, but we cannot guarantee that any third party will act, or act within a particular time.
Fees are agreed in writing before work begins and are payable as set out in your engagement agreement.
We keep engagement details confidential and disclose them only as needed to perform the work, as required by law, or with your consent. We publish a case study only with your prior written approval, and in redacted form.
The content of this website is provided for general information and is not legal advice. It is owned by CentricOwl and may not be reproduced without permission.
To the extent permitted by law, CentricOwl is not liable for indirect or consequential losses, and our total liability arising from an engagement is limited to the fees paid for that engagement. Nothing in these terms limits liability that cannot be limited by law.
How we handle personal information is described in our Privacy Policy and Data Handling statement.
These terms are governed by the laws of the Commonwealth of Virginia, USA, unless your engagement agreement says otherwise.
We may update these terms from time to time. The date at the top of this page shows when they last changed.
Questions about these terms: support@centricowl.com · 301-373-0987.